Terms and Conditions
Welcome to Every Natural (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, services, and any related platforms operated by Every Natural.
By accessing or using our website and services, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
1. Eligibility
By using our services, you confirm that:
You are at least 18 years old or have parental/legal guardian consent.
You have the legal capacity to enter into binding agreements.
You will use our services in accordance with applicable laws and regulations.
2. Products and Services
Every Natural provides hair products and related services through our website and approved channels.
We reserve the right to:
Modify or discontinue products at any time
Limit quantities available for purchase
Refuse or cancel orders at our discretion
Update pricing without prior notice
All product descriptions, images, and pricing are subject to change.
3. Orders and Payments
A. Order Acceptance
All orders placed through our website are subject to acceptance and availability.
We reserve the right to reject or cancel any order for reasons including:
Product unavailability
Pricing errors
Suspected fraud or unauthorized transactions
Violation of these Terms
B. Pricing
Prices displayed are listed in South African Rand and may exclude shipping fees, taxes, or other applicable charges unless stated otherwise.
C. Payments
Payments must be made using approved payment methods available on our website.
By providing payment information, you represent that you are authorized to use the payment method provided.
4. Shipping and Delivery
We aim to process and ship orders within reasonable timeframes; however, delivery times are estimates only.
We are not responsible for delays caused by:
Courier services
Customs processing
Weather conditions
Incorrect shipping information provided by customers
Events beyond our control
Risk of loss and ownership transfers to you upon delivery.
5. Returns and Refunds
Our return and refund policies are governed by applicable consumer protection laws.
Customers may request returns or exchanges subject to:
Product condition
Proof of purchase
Applicable return periods
Hygiene and safety restrictions where relevant
Refunds may take several business days to process depending on your financial institution.
For return requests, please contact our support team.
6. User Accounts
If you create an account with Every Natural, you are responsible for:
Maintaining confidentiality of your login credentials
Restricting unauthorized access to your account
Ensuring information provided is accurate and up to date
All activity conducted under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
7. Acceptable Use
You agree not to:
Use the website for unlawful purposes
Interfere with website functionality or security
Upload harmful software or malicious code
Attempt unauthorized access to systems or accounts
Copy, reproduce, or exploit website content without permission
Use our services in a manner that could damage our reputation or operations
8. Intellectual Property
All content on the Every Natural website, including:
Logos
Branding
Text
Graphics
Images
Product descriptions
Website design
Software and functionality
is owned by or licensed to Every Natural and protected by intellectual property laws.
You may not copy, reproduce, distribute, or use our content without written permission.
9. Health and Wellness Disclaimer
Products and information provided by Every Natural are intended for general informational and wellness purposes only.
Our products are not intended to diagnose, treat, cure, or prevent any disease unless explicitly stated and legally approved.
You should consult a qualified healthcare professional before using products if you:
Are pregnant or nursing
Have medical conditions
Are taking medication
Have allergies or sensitivities
Use of our products is at your own risk.
10. Limitation of Liability
To the maximum extent permitted by law, Every Natural shall not be liable for:
Indirect or consequential damages
Loss of profits or revenue
Data loss
Business interruption
Personal injury arising from misuse of products
Website downtime or technical issues
Our total liability shall not exceed the amount paid by you for the relevant product or service.
11. Indemnification
You agree to indemnify and hold harmless Every Natural, its owners, employees, affiliates, and partners from any claims, damages, liabilities, or expenses arising from:
Your use of our services
Violation of these Terms
Breach of applicable laws
Misuse of products or services
12. Privacy
Your use of our website and services is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in the Privacy Policy.
13. Third-Party Services and Links
Our website may contain links to third-party websites, payment processors, or external services.
We are not responsible for:
Third-party content
External websites
Service availability
Privacy practices
Transactions conducted through third parties
Users access third-party services at their own risk.
14. Termination
We reserve the right to suspend or terminate access to our services at any time without prior notice if:
You violate these Terms
Fraudulent or suspicious activity is detected
Required by law
Necessary to protect our business or users
Termination does not limit any rights or remedies available to us.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of South Africa.
Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.
16. Consumer Protection Compliance
Nothing in these Terms limits any rights available to consumers under applicable laws, including the South African Consumer Protection Act (CPA).
Where applicable, consumers retain all rights and remedies afforded by law.
17. Force Majeure
We shall not be held responsible for delays or failures caused by events beyond our reasonable control, including:
Natural disasters
Strikes
Government actions
Internet outages
Supply chain disruptions
Pandemics
Power failures
18. Changes to These Terms
We may update or modify these Terms at any time.
Updated versions will be posted on this page with a revised “Last Updated” date.
Continued use of our services after changes become effective constitutes acceptance of the updated Terms.
19. Contact Information
If you have questions regarding these Terms and Conditions, please contact us:
Every Natural
Email:info@every-natural.com
Phone: (076) 734-1689
Website: every-natural.com
Agreement
By accessing or using Every Natural’s website, products, or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Effective Date: 19-May-2026
Last Updated: 19-May-2026
